5 Things You Need to Know Before Visiting Hong Kong’s Rudest Restaurant

4 min readJul 3, 2019
Instagram: @kevinhorax

Everyone and their mum knows that a visit to Hong Kong is incomplete without a plate of scrambled eggs from the Australia Dairy Company (not, Australian Dairy Company!) in Jordan. Best described as a no-frills, fast-talking and fast-moving ‘cha chaan teng’ or Hong Kong-style café, this foodie spot is certainly not for the faint-hearted. Here are 5 things you need to know before arriving.

Customer Service is Non-Existent

Instagram: @yukeadora

You haven’t experienced Hong Kong until you’ve had a taste of just how rude cha chaan teng waiters can be. Ask any local and they’ll tell you that the Australia Dairy Company has one of the worst reputations for customer service in the entire city. If you’re expecting welcoming servers who are ready to please, you’ve come to the wrong place. The waiters at Australia Dairy Company are permanently in frantic mode trying to seat and feed everyone, and what comes with all that coordination is a temper. They’re impatient with pretty much every step of your eating experience and they’ll let you know either by their facial expressions or words.

Go in with very, very low expectations for customer service and you’ll have no problems because the food makes up for everything!

Tip: Don’t ever call the waiters over unless you’re 150% sure of what you want to order. Because if they’re standing in front of you and you’re still umm-ing and ahh-ing… you guessed it, be prepared for a (verbal) smack-down!

You Do Have to Share a Table

Instagram: @travelfoodhk

Get comfortable with strangers because that’s exactly who you’ll be eating with at Australia Dairy Company! It’s really…




Digital Content Strategist @ A Fourth Place (www.afourthplace.com) | Big fan of early 2000s R&B, ceramides and flat whites (in that order)